What to do when there's a manipulator in your midst

01/7/2013 | ChannelProSMB.com

If one of your sales employees has exhibited manipulative behavior, it's important to gather evidence and sit down to talk about the problem, writes Erica Bell. Listen to what the employee has to say, and stay calm during the conversation. "Even if their temper begins to rise, yours should not," she advises.

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