Mich. sets rules for 9-1-1 dispatcher training

Michigan has implemented its first service standards for 9-1-1 dispatchers in the state, including an advanced training framework and continuing education requirements. The rules call for dispatchers to have a 40-hour basic training course, followed by a second 40-hour course that includes domestic violence and suicide intervention training. The rules also specify a time frame for completing training.

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Livingston County Daily Press & Argus (Howell, Mich.)

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