MGM Resorts official balances guest experience and sustainability

01/9/2013 | Bloomberg Businessweek

When Cindy Ortega, MGM Resorts International's chief sustainability officer, set out to reduce her hotel properties' effect on the environment, she said it was important to keep customer expectations and the guest experience in mind. During the past five years, her company has lowered its power consumption by more than 10% and reduced water usage by 12% at all of its properties while still providing coveted guest experiences, this feature says.

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