The many problems with reference checks

01/10/2012 | New York Times (tiered subscription model), The

Checking references is an important part of the hiring process, but small-business owner Jay Goltz writes that he rarely gets calls checking in on his former employees. Discussing a former employee's performance with someone else may present legal issues, but refusing to give references is unfair to your best employees, he writes. Still, handling conversations about poor employees can be difficult.

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