Technology is key to a competitive edge for small agents, experts say

01/11/2012 | Insurance Journal

The soft market for insurance and the importance of technology were key topics of discussion at an industry roundtable event in Irvine, Calif. One presenter, who is the CEO of an insurance exchange based in Texas, said that new technology will allow smaller retail agents to stay competitive. Insurers may want to revisit older technologies as well, he noted.

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