Automated underwriting helps insurers better understand risks and improve the underwriting process, analysts say. Automated underwriting is well established in personal lines and is moving into commercial segments, Novarica's Karlyn Carnahan says. "What we are now starting to see is fully automated underwriting for more complex lines such as workers' compensation and business owners' policies. Even on very complex accounts, we are seeing analytics and scoring providing valuable guidance to the underwriter,” Carnahan says.
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