Everyone knows what strategic planning is, right? Unfortunately, we also know how difficult it can be to develop and sustain an effective strategic plan. Strategic planning can fail without staff commitment, adaptability and the right goals for your community. The ICMA InFocus report "Using Performance Measurement for Effective Strategic Planning" describes how three participants in the ICMA Center for Performance Measurement™ program used performance measures throughout their strategic-planning process.
Economic difficulties of the private sector often result in a reassessment of priorities for municipal and county governments. While the need for services does not diminish -- in fact, it might increase during these times -- governments are often faced with difficult choices in balancing services the community expects and declining tax revenue. A second InFocus report, "Flexibility in Local Government: Using Non-traditional Strategies for Financial Stability," uses a case-study examination of a highly networked metropolitan city to explore a service-delivery model that employs flexible government and tailors the best aspects of public and private organizational structures to ensure optimal performance. To view other recent ICMA InFocus reports, visit the InFocus section of the ICMA Bookstore.
Published in Brief: