How to make your continuous-improvement programs more successful

01/15/2013 | Logistics Viewpoints blog

If you want to motivate employees to take part in a continuous-improvement program, it's important to allow them to make suggestions and to have leadership buy-in, writes Mario Rivera of Ryder. "Senior leaders need to actively participate in the activities and engage with employees at all levels of the organization," he writes. "It is very powerful for team supervisors to feel like they have gotten true face time with their leader; it can shift their perception."

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