A split-second decision

01/15/2013

SBCA certified technicians strive to go above and beyond while serving their customers in the field every day. Ken Davis, a former construction business owner, has always had a keen interest in providing good customer service. While on most calls, good customer service doesn't typically entail a life-threatening situation but, on this particular occasion, Davis went above and beyond the line of duty to make sure his customer's needs were met. Read the full story.

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