What the digital revolution means to Belk

01/17/2013 | Retail's BIG Blog

Digital technology is driving the biggest upheaval in business since the Industrial Revolution, and it's vital for retailers to keep up, Deloitte's Alison Paul said in a session at Retail's BIG Show. Belk CEO Thomas Belk Jr. detailed how his chain invested millions in new technology in its push to cater to the bigger-spending omnichannel shopper.

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