How to lead without making decisions

01/21/2013 | New York Times (tiered subscription model), The

It's often best for bosses to avoid making some decisions, says Kon Leong, co-founder and CEO of ZL Technologies. Answer your workers' questions with questions, and encourage them to find the answers for themselves. "It can be very frustrating to my employees, but I'm trying to get others to scale up and learn," Leong explains.

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New York Times (tiered subscription model), The

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