Management skills your employees will appreciate

01/21/2013 | Forbes

Managers who are overly authoritative or controlling risk embittering the employees they oversee, writes Victor Lipman. For this reason, it's important for managers to be calm, caring and focused on communication. "When companies are concerned about turnover, productivity, and chronically high levels of employee disengagement, they need to look thoughtfully at how they're selecting and training their managers," he writes.

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