Before your next meeting, research the backgrounds and motivations of the people involved, writes Eli Rubel, the CEO of Glider. During the meeting, take notes and put people at ease by subtly mimicking their body language. Afterward, make sure you follow up. "I don’t care if it was the best meeting of your life -- or the worst -- if you don’t follow up you’ve just thrown away 50% of the value of that meeting," Rubel writes.
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