Don't run your company like an airport

01/28/2013 | Seth Godin's Blog

Airports are soulless, sterile places populated by glum workers and even glummer travelers, writes Seth Godin. Too many companies fall into the same trap, taking their customers and workers for granted rather than striving to delight them. "[I]n pursuit of reliable, predictable outcomes, these organizations dehumanize everything, pretending it will increase profits, when it actually does exactly the opposite," Godin writes.

View Full Article in:

Seth Godin's Blog

Published in Briefs:

SmartBrief Job Listings for Business

Job Title Company Location
Vice President, Science and Regulatory Affairs
American Beverage Association
Washington, DC
Director - Career Services
The Culinary Institute of America
Hyde Park, NY
Vice President, HEDIS & Performance Outcomes
CareSource
Dayton, OH
Director of Contracting and Compliance
CareFirst BlueCross BlueShield
Multiple Locations, MD