Treat each customer as a top priority to win them over

01/29/2013 | B2C Marketing Insider

See each customer as a person, and give their issue your full attention to win their loyalty, writes Flavio Martins. This will boost your company's reputation and help build relationships. Also, use social media address complaints and "find out how you can best help and serve them, and what you can do to improve their experience top to bottom when it comes to winning them over and proving your mettle to them," Martins concludes.

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