Stop petty problems from ensnaring your staff

01/31/2013 | Inc. online (free registration)

Watch out for disagreements among your employees that could grow into larger problems, writes Eric V. Holtzclaw, CEO of Laddering Works. Head off problems as they start to arise, he writes. "Offer to facilitate a conversation between the employees, but don't agree to become their arbitrator," he advises. "It's best when the employees at odds can come to agreement on their own and in private."

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