Why you need talk to your employees and listen to what they have to say

02/7/2012 | Washington Post, The

Many companies use exit interviews, but it's also important to talk to employees while they are still at your company to gauge their feelings, Joyce Russell writes. "This sends a powerful signal to current employees that you value them and want to meet their needs," she writes. Offering rewards to managers who are good at retaining high-quality employees is another solution, she writes.

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