Defining workplace culture as your company grows

02/11/2013 | New York Times (tiered subscription model), The

Robert LoCascio, founder and CEO of LivePerson, knew his company had a culture problem when he found that managers were switching from open-plan workspaces to enclosed offices upon winning promotions. "I came in one day and asked all the leaders to move out of their offices, and that was the start of a painful process of change," he recalls.

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New York Times (tiered subscription model), The

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