Amazon registered a leading score of 85 in the American Customer Satisfaction Index's annual E-Commerce Report, down a point from last year and just barely ahead of Newegg and eBay. Other e-tailers achieved a cumulative score of 82, up 3%, according to the rankings. Overall satisfaction with e-tailers came in at 81.1, a 1.2% gain from the previous year, ACSI reported.
Other e-tailers are catching up to Amazon in customer satisfaction
SmartBrief Job Listings for Retail
Crescent Electric Supply Co.
|Lee's Summit, MO|
|Director Merchandising Systems||
Tractor Supply Company
Arett Sales Corporation
|Senior Manager, Internal Communications - Old Navy-140116-||
Gap Inc./Old Navy Headquarters
|SAN FRANCISCO, California|