Salesforce.com expands Service Cloud for mobile app help

02/26/2013 | GigaOm

Salesforce.com is enhancing its Service Cloud for mobile shopping and banking, permitting users to access customer service from within applications, Barb Darrow writes. "The goal is to bring the sort of in-app experience folks now get from advanced web applications -- co-browsing, in-application support, chat as well as easy access to knowledge bases and support forums -- to their device of choice," Darrow writes.

View Full Article in:

GigaOm

Published in Briefs:

SmartBrief Job Listings for Media

Job Title Company Location
Full(ish) Stack Engineer (PHP)
Advertising Age
New York, NY
Senior Sales Manager
OnProcess Technology
Affiliate Solutions Consultant
Conversant
Santa Barbara, CA
Ad Operations Manager, The Atlantic
Atlantic Media
Washington, DC
Associate Director of Ad Operations
Opera Mediaworks
New York, NY