Cyberattacks can increase customer mistrust, Raskin says

03/1/2013 | AmericanBanker.com (free registration)

Federal Reserve Board Gov. Sarah Bloom Raskin warns that the increasing number of cyberattacks on financial institutions can damage the industry's reputation and could lead to the "total loss of consumer confidence." While joint efforts are underway between the government and banks to ward off such attacks, such incidents fuel customer mistrust of banks, she says.

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