Make it a priority to help your employees learn and advance their skills, even if your budget is tight, writes Richard Branson, founder of the Virgin Group. Create a culture of opportunity and find creative, affordable ways to enhance their technical skills. "If your best people aren't growing in their careers as your business gains traction and expands, they will quickly lose enthusiasm for their work," he writes. "And before you know it, you'll be dealing with unsatisfied customers as well as unsatisfied employees."
Helping employees develop their skills