Mobile is expected to account for one-quarter of all retail sales by 2014, but retail applications are not foolproof, with crashes topping the list of consumer complaints, according to the Xtreme Labs Retail Apps Report. "Apple OS devices, 22%, and Android, 21%, lack in physical appearance. The report notes that some of the retailers with poorly designed sites, like Barnes & Noble, Bed Bath & Beyond, or Kohl's, could easily redesign then," Laurie Sullivan writes.
Report: Some mobile retail apps could use a facelift
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