Ensuring SaaS business continuity with less-than-perfect access

03/5/2013 | ZDNet

Turning to hosted solutions such as software-as-a-service can provide benefits for businesses, including increased efficiency and lower operating costs. But if your company happens to be in a market where broadband coverage is tenuous, it's important to do your homework before putting all your eggs in one third-party basket. When confronting weak broadband infrastructure, experts recommend experimenting with SaaS using non-mission-critical applications, scrutinizing provider service-level agreements, accepting the possibility of outages and establishing proper contingency plans.

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