What CEOs should learn from BP and Boeing's woes

03/5/2013 | Harvard Business Review online

Boeing's grounded Dreamliners and BP's Deepwater Horizon disaster hold important lessons for CEOs, writes Ben W. Heineman Jr. Strong leadership is needed not only to ensure the company fulfills its obligations, but also to keep tabs on suppliers, Heineman argues. Executives "must ensure that their corporations take full operational responsibility and accountability for the safety and quality of the goods and services provided not just by them, but also by third party suppliers," he writes.

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