Carlson CEO talks hotel, loyalty-program evolution

03/6/2013 | HotelNewsNow.com

Trudy Rautio, CEO of Carlson Cos., says that in addition to the first Radisson Blu hotel in Chicago, the company is gearing up to open Radisson Blu Mall of America within the next month. She also mentions in this interview that she expects hotel loyalty programs to evolve to meet the needs of consumers.

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