CSX: 2013 capex plan puts primary focus on customers

03/6/2013 | RailwayAge.com

CSX's capital spending plan this year "starts with the customer," which is the railroad's leading core value in its pursuit of customer satisfaction, said CSX President and CEO Michael Ward. In this interview, Ward and two other CSX executives share their insights on how the company's $2.3 billion investment plan will take shape and provide for its customers' specific needs.

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