Checking in? Come right this way, to the kiosk

03/7/2013 | HotelChatter

Front desks are so yesterday, at least in some hotels. The new Moxy Hotel from Marriott and Ikea will have a self-service machine for guests to check in, check out and receive keys. This writer asks if guests want self-service hotels or if they prefer for a human to handle front-desk tasks.

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