Why bosses should keep on talking

03/7/2013 | Knowledge@Wharton

Good leadership is the art of engaging in the right conversations at the right times, write Alan S. Berson and Richard G. Stieglitz. Conversations help bosses build relationships, develop leadership qualities in their direct reports, make better decisions and execute more effectively, they argue. "[I]t is something you need to do well -- consciously and unconsciously -- every minute of every day," they write.

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