The tangled network of relationships in a software-as-a-service deployment can sometimes obscure one of the most important variables facing businesses in the cloud: security. Industry consultants such as Paul Hill of SystemExperts say customers need to be aware of the potential security pitfalls of SaaS and shouldn't rely on anyone else to do the necessary legwork to address them. "When an enterprise is thinking about using a SaaS vendor or cloud service, it has the responsibility to assess the vendor and determine the risks, liabilities and responsibilities," said Hill.
Best practices for plugging the SaaS security hole
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