ED docs who reach out to patients have higher satisfaction scores

03/13/2013 | American Medical News (free content)

A study in the Annals of Emergency Medicine showed doctors who followed up on their emergency department patients via phone or e-mail received an 87.7% mean satisfaction score, compared with 79.4% for those who did not reach out to their patients. Researchers said better patient satisfaction translates to better compliance with emergency physicians' instructions.

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American Medical News (free content)

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