How can empathy improve leadership?

03/17/2013 | Huffington Post, The

The ability to sense and feel what someone else is going through is key to objective leadership, Jan Birchfield, founder of Princeton Leadership Development, writes in this blog post. "With empathy serving as a gateway to understanding and compassion, I am able to address the reality of the situation as opposed to plowing through, imposing my agenda, and leaving people demoralized and angry," she writes.

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