Are you making these CRM mistakes?

03/19/2013 | Modern Distribution Management

Failure to start small in implementing customer relationship management tools and an "obsessive focus on return on investment" in adopting CRM are the two most common mistakes made by distributors while using the solutions, said Mark Dancer of Channelvation, who is interviewed by Modern Distribution Management about CRM and a book he is publishing with the National Association of Wholesaler-Distributors.

View Full Article in:

Modern Distribution Management

Published in Brief:

SmartBrief Job Listings for Retail

Job Title Company Location
Staff Accountant-General Accounting
Total Wine & More
Potomac, Maryland
Branch Manager
Crescent Electric Supply Co.
Cedar Rapids, IA
Customer Service Operations Director
Orchard Brands
Warren, Pennsylvania
Store Initiatives Manager Job
Ross Stores, INC
Dublin, California
Project Manager, Store Planning & Construction
The Vitamin Shoppe
North Bergen, New Jersey