Are you making these CRM mistakes?

03/19/2013 | Modern Distribution Management

Failure to start small in implementing customer relationship management tools and an "obsessive focus on return on investment" in adopting CRM are the two most common mistakes made by distributors while using the solutions, said Mark Dancer of Channelvation, who is interviewed by Modern Distribution Management about CRM and a book he is publishing with the National Association of Wholesaler-Distributors.

View Full Article in:

Modern Distribution Management

Published in Brief:

SmartBrief Job Listings for Retail

Job Title Company Location
Senior Marketing Manager - Media
Shoe Carnival, Inc.
Evansville, Indiana
DIRECTOR OF FINANCE
Ralph Lauren
New York, New York
Sr. Financial Analyst
Orchard Brands
Beverly, Massachusetts
Customer Insights Manager
The Exchange
AAFES HQ, Dallas, Texas
Branch Manager
Crescent Electric Supply Company
Fort Dodge, IA