Report: Toxic work culture affects patient quality, safety

03/20/2013 | American Medical News (free content)

A toxic environment for health care workers, including increasing injury rates and problems with verbal and physical abuse from colleagues, is holding back efforts to improve patient care and safety, according to a report from the National Patient Safety Foundation's Lucian Leape Institute. Dr. Alan Rosenstein, medical director of Physician Wellness Services, commented that health care organizations can improve the work culture by focusing on reducing heavy workloads and time-constrained care.

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