The Department of Veterans Affairs has embarked on a campaign to demonstrate progress in tackling its troubled disability claims system, noting the agency has processed more than 4 million claims in four years. The VA has increased the number of claims by changing rules on PTSD diagnoses, adding nine qualifying presumptive diseases for Gulf War veterans, expanding benefits for Vietnam veterans exposed to Agent Orange and launching an outreach program to help veterans apply for benefits.
VA defends disability claims system
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