Tarmac rule signals shift in passengers' rights

03/23/2010 | New York Times (tiered subscription model), The

The Enhancing Airline Passenger Protections Act, which includes rules limiting the time passengers can be stuck in an airplane on the tarmac to three hours, comes into force April 29. The changes signal a shift in the battle for passengers' rights from a grass-roots effort to government-enforced laws. "The Obama administration believes that airline passengers have rights, and airlines have the obligation to respect those rights," said Bill Mosley, a representative of the Transportation Department.

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