How Wal-Mart copes with global catastrophes

03/28/2011 | Reuters

Twenty-four Wal-Mart locations in Japan were hit by the earthuake and tsunami -- but all but two of the sites were up and running again within hours of the disaster. That's partly thanks to a willingness to improvise, with store managers selling goods from their parking lots until their buildings were declared safe to re-enter, and partly because ofcareful contingency planning by the company's global executive team. "Wal-Mart has a lot of experience of dealing with disasters. ... Within minutes of the earthquake in Japan, we activated our emergency operations center in Bentonville and command centers in Tokyo and Hong Kong," said Scott Price, president and CEO of Wal-Mart Asia.

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