Trust is everything, says propane-company owner

03/29/2010 | Taunton Daily Gazette (Mass.)

W.H. Riley and Son, a Massachusetts-based propane and diesel company, has become a fixture thanks to fair pricing and its committed sponsorship of local sports teams and youth groups, says owner Mark Allen. The firm, which has been family-run since 1873, also uses local employees to built trust. "Customers know our guys -- when you're going into people's houses, that's important," Allen says.

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Taunton Daily Gazette (Mass.)