Tim Cook says sorry to Chinese consumers

04/1/2013 | Reuters · CIO.com · Wall Street Journal, The

Apple CEO Tim Cook apologized to Chinese consumers Monday, pledging to reform his company's after-sales service. The tech giant has been criticized by China's state-owned media outlets, raising concern about governmental hostility to foreign companies. "This does seem to be part of a growing strategy by the Chinese government to criticize and single out for unfair treatment leading foreign companies in China," said Robert Atkinson, president of the Information Technology and Information Foundation.

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