How to clamp down on happy clams

04/3/2013 | Fast Company online

Many of your worst workers are probably as happy as clams -- in part because, like clams, they're doing little other than keeping their heads down and hoping nobody notices them. Collecting and disposing of such slackers is essential, writes Roberta Matuson, in part because eliminating the slackers allows you to ensure harder workers get the attention, resources and support they need.

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