Are you answering questions or actually solving problems?

Good bosses know that to serve customers and co-workers, solving a problem starts with providing an answer, but the effort can't end there, says Andy Mills, president of Medline Industries. "A lot of people might think they're doing a job by giving an answer. But I really don't believe that simply giving an answer is doing your job, because if the answer doesn't help move something forward or help the business, then what good was that answer?" he explains.

View Full Article in:

New York Times (tiered subscription model), The

Published in Briefs:

SmartBrief Job Listings for Business

Job Title Company Location
Pharmacy Benefit Analyst/ Auditor
Confidential
Nationwide, SL_Nationwide
Vice President, HEDIS & Performance Outcomes
CareSource
Dayton, OH
Vice President, Girls and Women Strategy
United Nations Foundation
Washington, DC