Number crunching isn't an effective way to manage talent

04/9/2012 | IndustryWeek

While most companies use "talent analytics," a better -- and cheaper -- way to get a handle on what talent needs and wants is simply engaging in face-to-face conversations, writes John Mills of Rideau Recognition Solutions. "Get out and talk to workers. Get to know them. Find their passions and reward great work regularly," Mills writes.

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