Report: Patient reviews gain importance for public, providers

04/9/2013 | BeckersHospitalReview.com

Forty-eight percent of patients surveyed by PwC's Health Research Institute said they have looked at reviews of health care providers, and 68% of them reported using the reviews to select a doctor or hospital, according to the report. Patient satisfaction data will be incorporated into Medicare provider pay this year under the Value-Based Purchasing program.

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