How to stop consultants from ruining everything

04/12/2013 | CNNMoney/Fortune

Management consultants are sometimes the solution to a company's problems, but other times, they just make matters worse, Karen Phelan says. The important thing is to pay attention to employee concerns and not to assume they're challenging consultants simply because they fear change. "People love change. ... What people do not like is having questionable changes thrust upon them," Phelan says.

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