How to tell if consultants are the solution or the problem

04/12/2013 | CNNMoney/Fortune

Management consultants are sometimes the solution to a company's problems, but other times, they just make matters worse, author Karen Phelan says. The important thing is to pay attention to your workers' concerns and not assume they're challenging consultants simply because they fear change. "People love change. ... What people do not like is having questionable changes thrust upon them," Phelan says.

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