Listen to your team, and then do something about it

04/12/2013 | SmartBrief/SmartBlog on Leadership

Too many workers feel that voicing their ideas is like tossing pennies down a bottomless well -- they gain nothing and never hear the splash, according to Julie Winkle Giulioni. That suggests bosses should embrace "Listening 2.0," in which leaders commit not just to listening but also to acting on what they hear. "That's what meaningful listening would look like. And that's the splash employees are looking for," she writes.

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