Don't delegate e-mail contact with customers

04/14/2010 | Bloomberg Businessweek

Forget the rules you've heard about e-mail, writes Chris Guillebeau. He writes that he sends 50 to 80 short e-mails a day to maintain contact with customers. "If you wouldn't delegate strategy, why delegate relationship-building? Don't cut off ties to your customers; make them closer," he argues.

View Full Article in:

Bloomberg Businessweek

Published in Brief:

SmartBrief Job Listings for Business

Job Title Company Location
Manager, Technical Staffing
U.S. Cellular
Chicago, IL
Human Resource Director
Confidential
Salt Lake City, UT
Vice-President of Global Sales
Lindsay Corporation
Hartland, WI
Chief Operations Officer
Delta Community Supports
Blue Bell, PA
Administrative Management Specialist
Smithsonian Institute
Washington, DC