Write e-mails that work

04/15/2009 | Harvard Business Review online

No e-mail should be sent out without revision, writes David Silverman, who offers a list of tips for writing more effective e-mails. Among them: Delete anything off topic, focus on your strongest message and kill anything that looks a little too cute. "If it sticks out, it's probably a tap-dancing gorilla in boxer shorts -- hilarious when you thought of it, embarrassing when it gets in your manager's inbox."

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