Stop making assumptions about your workers

04/18/2012 | Linked 2 Leadership blog

Conflicts typically arise when people misinterpret each other's intentions and get locked into patterns of escalating tension and resentment, writes Al Gonzalez. That's especially toxic for leaders, whose faulty assumptions about their workers can cause lasting damage to their authority and employee attitude. "There is nothing more detrimental to staff morale than being incorrectly judged by management," Gonzalez writes.

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