Hospitals are trying to reduce the number of emergency department super-users and save money by creating programs that help people get a primary care physician and deal with social issues such as homelessness. A program at University Hospital in Louisville, Ky., spent about $6,000 helping a homeless man get medical care, housing and food stamps after he ran up $626,143 in ED charges for nonemergency care.
Hospitals create programs to help costly ED super-users
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